April 2013

CHI Begins Patient Centered Medical Home Project


Health care reform is creating new expectations for care delivery and placing new demands on primary care providers. CHI is helping its employed primary care practices prepare for the changes with the Patient Centered Medical Home (PCMH) project, led by Xavier Sevilla, MD, vice president of clinical quality for the CHI physician enterprise. The project will also help primary care providers reach new levels of quality, efficiency and patient satisfaction.

PCMH is a model of care with great potential for health care improvement. It makes patients active participants in their own care, supported by the skill and expertise of their primary care teams. This type of relationship can increase patients' trust in their providers, their care plans and their self-care instructions. In addition, the model can: 

  • Reduce unnecessary and duplicated care
  • Increase patient and staff satisfaction
  • Help practices make the best use of electronic medical records

In late February, 31 primary care practices across CHI began the transformation to being patient centered medical homes. Practice leaders, staff and physicians will participate in training and onsite coaching to help them achieve PCMH status.

CHI's goal is to have all CHI-owned primary care practices under the PCMH model by the end of 2014.