January 2013

CHI’s Enterprise Program Management Office Supports Project Success


CHI’s Enterprise Program Management Office (EPMO) improves the development, management and success rate of projects throughout the organization. “When the EPMO was established in 2008, our first focus was improving project performance in support of the OneIT transformation,” said John Kocon, vice president of the EPMO. “We now support projects in every area of CHI, including CHI strategic priorities, local projects and national group projects.” The EPMO was a finalist for the 2012 Project Management Office of the Year Award, a global competition sponsored by PM Solutions.

To ensure that the EPMO devotes its resources to the right projects, CHI established a Project Executive Steering Committee comprised of CHI’s senior leaders. The committee oversees the EPMO’s entire portfolio to prioritize projects, monitor performance and ensure that resources are focused on the most complex projects.

Right now, the EPMO is managing about 200 projects. “We work with the leaders of CHI’s most complex initiatives,” said Kocon. "We’re here to improve the success rates of projects by applying structure, discipline, processes and tools to ensure that all of these projects are completed in the most effective and efficient way. We also provide training and tools to help leaders effectively manage smaller projects within CHI.”

The EPMO supports CHI projects by:

  • Helping leaders develop business cases for potential projects.
  • Continuously improving CHI’s project portfolio management processes, tools and training.
  • Monitoring the performance and coordination of all projects in the EPMO’s portfolio.
  • Communicating the progress of projects across CHI.

For additional information, contact John Kocon.