April 2011

Saint Clare's Relays ED Wait Times Via Text Message

Denville, NJ

Saint Clare's Health System introduced a text messaging program that provides patients with emergency department wait times at Saint Clare's hospitals in Denville, Dover and Sussex. Patients can also see the ED wait times on the home page of Saint Clare's website. The published wait times, which are updated every 15 minutes, estimate the time it will take a patient who is not in critical condition to be seen by a doctor or physician assistant. Saint Clare's provides ED services to more than 80,000 patients each year.