May 2010

Hospitals Honored for Developing Excellence


Several CHI hospitals have been honored by HealthStream Research with Excellence Through Insight Awards for 2009. These awards recognize hospitals that excel in the ability to gain insight into patients, employees, physicians and communities through research, and that use that information to build excellence within their organizations. HealthStream Research is CHI's provider of patient, employee and physician satisfaction measurement.

CHI congratulates the hospitals listed below. For more information, contact Susan Allmond, susanallmond@catholichealth.net.

Overall Physician Satisfaction

Large Hospital

Saint Elizabeth Regional Medical Center, Lincoln, NE

Most Improved

Penrose-St. Francis Health Services, Colorado Springs, CO

Overall Employee Satisfaction and Engagement

Medium Hospitals

Saint Joseph - London, London, KY

Highest Nurse Satisfaction

Saint Joseph - London, London, KY

Overall Emergency Department Satisfaction

Small Hospitals

St. Anthony Hospital, Gig Harbor, WA

Overall Inpatient Satisfaction (HCAHPS)

Large Hospitals

Memorial Hospital, Chattanooga, TN

Most Improved

St. Mary's Community Hospital, Nebraska City, NE

Unit-Specific Awards

Inpatient-Medical Surgical

Memorial Hospital, Chattanooga, TN

Inpatient-Telemetry

Memorial Hospital, Chattanooga, TN

Outpatient-Cardiology

Saint Joseph East, Lexington, KY

ED-Fast Track

Penrose-St. Francis Health Services, Colorado Springs, CO