November 2009

St. Joseph’s Lean Team Named Innovator of the Year

Towson, MD

The Lean Team of St. Joseph Medical Center, Towson, MD, was selected as the top winner of the Innovator of the Year award by The Daily Record, a statewide business newspaper. The Lean Team - comprised of St. Joseph physicians, nurses, technicians, systems analysts, registration experts and other staff members - used lean techniques adapted from the auto industry to eliminate unnecessary steps in emergency treatment. The team achieved a 25% decrease in length of stay in the emergency department, as well as significant reduction in ambulance divert times. For more information, contact Vivienne Stearns-Elliott,