February 2009

Memorial’s Infusion Rx Program Recovers More than $400,000

A program that recovers the cost of infusion medications administered to uninsured or underinsured outpatients at Memorial Health Care System, Chattanooga, TN, recovered more than $400,000 in costs during FY08. The Outpatient Infusion Rx Recovery Program originally sought to replace or recover the cost of infusion medications given to cancer patients. The program has expanded to encompass other drugs needed by outpatients who must pay out-of-pocket for medications. A trial program in the summer of 2007, coordinated by a social worker in Memorial’s Cancer Center, recovered approximately $40,000 in just two months. However, it became clear that the program coordinator needed medication knowledge and easy access to pharmacists’ expertise. Marissa Wilson, a pharmacy technician, became the program’s coordinator in November 2007. “The recovery process is complex because each manufacturer has different rules, but it’s a great opportunity to help our self-pay patients,” said Wilson. “We recovered $408,037 in costs during FY08, but the cost to our patients for those drugs would have been $1.9 million.” Memorial is considering expanding the program to help inpatients who are uninsured or underinsured. For more information, contact Marissa Wilson at marissa_wilson@memorial.org.