January/Februay 2006

Change Management Helps Develop Leaders

Leaders across Catholic Health Initiatives are becoming certified change agents, an essential part of the adoption of a proven change management system from GE Healthcare.

“Our change agents will guide solution teams of employees through projects that will focus on changes to structures, processes or policies within the system,” said Dave Black, vice president of leadership and culture development. “Change agents will help the teams engage, overcome challenges and configure resources— whatever is needed to accomplish beneficial change.”

“Increasing Catholic Health Initiatives’ change leadership capabilities is important because immediate, focused and decisive actions are needed to achieve our vision,” said Marilyn Jones Davis, vice president of quality and resource management at St. Vincent Health System, Little Rock, Ark., and a change agent trainee. “Knowing how to involve the people who are closest to an issue, resolving that issue and moving on to the next will bring us continuously closer to our vision.”

The first projects that will benefit from change management will be CHI Connect and the Kronos time and attendance system. “These are major, complex initiatives that will benefit our entire system,” said Black. “After that, with an increased capacity for managing change, there’s really no limit to the projects we can address.”