January 2005

Core Strategy Priority Objectives - Information


Core Strategy Definition

Catholic Health Initiatives will be the trusted health information partner in the communities it serves.

Executive Sponsor: Michael Rowan, Chief Operating Officer

Priority Objectives

I-1 Organizational Readiness
Executive Owner: Christopher Macmanus, Chief Information Officer

Expected Actions for fiscal Years 2005-2006
Communicate/refine information management plan
Gap analysis to specify priority issues
I-2 Information Management
Executive Owner: Christopher Macmanus, Chief Information Officer
Expected Actions for fiscal Years 2005-2006
Implement CHI Connect, Advanced Clinical Information System (ACIS) and Meditech conversions
I-3 Knowledge Management
Executive Owner: Colleen Elliott, Director of Knowledge Management
Expected Actions for fiscal Years 2005-2006
Learning Management System infrastructure
Knowledge transfer methodology to support innovation
I-4 Alignment and Relationships
Executive Owners: Tim Moran, Director of Customer Strategy, and an Information Technology representative to be named
Expected Actions for fiscal Years 2005-2006
Physician information needs assessment
Consumer research on Web-based customer relations managment (CRM)
Business requirements for CRM capabilities
I-5 Consumer Empowerment
Executive Owner: Tim Moran, Director of Customer Strategy
Expected Actions for fiscal Years 2005-2006
Consumer information needs assessment and best practice evaluation/recommendations
I-6 Support of Core Strategies
Executive Owner: Christopher Macmanus, Chief Information Officer
Expected Actions for fiscal Years 2005-2006
Incorporated in all actions above