September 2003

New Book Details Market-based Best Practices


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"Thinking Forward: Six Strategies for Highly Successful Organizations," a new book published by the Health administration Press of the American College of Healthcare Executives, details best practices in place at six Catholic Health Initiatives market-based organizations.

"Thinking forward is the way Catholic Health Initiatives wants its associates (employees, affiliated physicians and volunteers) to approach their work–not only to constantly look for ways to serve their patients and clients better but to enjoy that process and grow themselves," said the authors in the book’s preface. "This book is about the associates’ successes, which have been dramatic in just a few short years. We believe it provides a model that any committed hospital or health care system can follow to achieve similar gains." The authors were assisted by Patricia A. Cahill, Esq., retired president and chief executive officer of Catholic Health initiatives. The six market-based organizations and best practices profiled in the book include:
  • Franciscan Health System, Tacoma, Wash. — Service Excellence
  • Good Samaritan Health Systems, Kearney, Neb. – Prevention
  • Memorial Health Care System, Chattanooga, Tenn. – Clinical Service Lines
  • Mercy Health Network, Des Moines, Iowa – Case Management
  • Saint Elizabeth Health System, Lincoln, Neb. – Support Services
  • St. John’s Regional Medical Center, Joplin, Mo. — Governance
The book also includes chapters on the history and goals of Catholic Health Initiatives. The authors, John Griffith, FACHE, and Kenneth White, PhD, FACHE, dedicated the book to "the associates of Catholic Health Initiatives, whose 24/7 efforts transform health care."

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Catholic Health Initiatives has distributed copies of the book to chief executive officers at the market-based organizations. To order additional copies, visit the Health Administration Press Web site at www.ache.org/hap.cfm.