March 2003

Mercy in Roseburg Introduces
Wearable Instant Voice Communications

Caregivers at Mercy Medical Center, Roseburg, Ore., are using wearable instant voice communications devices to increase the accuracy and efficiency of patient care delivery. The Vocera Communications Badge measures four inches by one and a half inches, weighs less than two ounces and is worn around the neck. The badges use wireless technology to enable users to connect instantly with individuals they need to speak with, reducing "phone tag," overhead paging and the need to physically search for other members of a patient care team. "It is one of the most efficient systems around," said Jim Stelson, director of general services for Mercy, "and Mercy is one of the first medical organizations to use instant voice communications." For more information, contact Jim Stelson at